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Verified FixBased on official Shark service manuals

Vacuum is not picking up debris / No suction

Symptoms

The vacuum motor is running but it is not picking up dirt, or the suction feels very weak. The nozzle light might be red.

🛠How to Fix It

  1. Empty the dust cup.
  2. Check filters to see if they need cleaning. Rinse and completely air-dry for at least 24 hours.
  3. Check the floor nozzle for blockages and clear if required.
  4. Remove the wand and check for blockages at both ends.
  5. Check the 'Clog Access' on the wand (if applicable) and clear debris.

📦 Parts You Need to Buy

Replacement Filter Kit (Foam & Felt + HEPA)View Exact Part on Amazon →

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Possible Causes

  • Dust cup is full
  • Filters are dirty or clogged
  • Blockage in the floor nozzle, wand, or handheld unit
  • Clog access cover is open

Disclaimer: We provide DIY guides based on manufacturer manuals. We are not responsible for any damage caused during repair. Always unplug your device first. If unsure, contact professional repair services.