Select your problem below to find the solution.
The vacuum motor is running but it is not picking up dirt, or the suction feels very weak. The nozzle light might be red.
The vacuum is on, but the roller at the bottom is not turning. The nozzle light may be red or off.
The unit shuts down unexpectedly during use.
The LED lights on the handheld vacuum are blinking in specific patterns.
The suction is too strong and is pulling up rugs.